Terms and Conditions
- Membership at De Portola Estate Winery is ongoing unless otherwise communicated.
- Members must accept a minimum of 4 wine club releases to cancel without penalty. A $75 administrative fee will be charged for early cancellations.
- Membership may be cancelled in writing at least 30 days prior to the next billing date without penalty once the 4-release commitment has been met.
- The credit card on file will be billed on the first day of the month of your billing month. Please contact us as soon as possible with updated billing, contact or shipping information.
- It is the member’s responsibility to notify us of address changes before club shipments are processed at least 14 days prior to billing. The member is responsible for any charges incurred for redirected or returned shipments.
- Federal law requires that all club shipments must have an adult signature of someone 21 years or older at time of delivery. We strongly recommend shipments be sent to a business address.
- All club shipments and orders are subject to sales tax if applicable.
- All shipments are subject to weather holds that may comprise the integrity of the wine. We will hold shipping orders when temperatures exceed 85 degrees or fall below 35 degrees. If your order is time sensitive, please contact Wine Club for express shipping options.
- Will call members will be notified by email when shipments are ready to be picked up at the winery. Due to limited storage, shipments must be picked up within 60 days of notification or the wines may be shipped at the member’s expense.
- Most member communication is sent via email. Please notify us immediately if your email address changes.
- De Portola Estate Winery reserves the right, without notification to alter or change the wine club at any time. This includes but is not limited to: club releases and prices, member privileges, event dates and shipping rates.
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Must be 21 years of age or older.